Frequently Asked Questions (FAQs)

Have a question before you buy? You'll find answers below on decant sizes, authenticity, shipping, and more. Ready to shop? Browse our full perfume decant collection →

About Perfume Decants

Q). What is a perfume decant?

A perfume decant is a smaller quantity of an original fragrance transferred from the manufacturer's bottle into a travel-friendly metal atomizer. It lets you experience a full-size luxury fragrance without committing to the cost of an entire bottle. At Essentra Perfumes, every decant is sourced from authentic, sealed retail bottles and carefully transferred into premium metal spray atomizers.

Q). Why should I buy a decant instead of a full bottle?

A decant lets you wear a fragrance multiple times before deciding whether it's worth buying a full bottle. It's the most cost-effective way to explore new scents, build a varied fragrance collection, travel light, and avoid expensive "blind buys" on a full bottle you might not end up liking.

Q). How is a decant different from a full-size bottle?

A decant contains the exact same juice as the original full-size bottle, just in a smaller volume. Nothing is diluted, altered, or reformulated. The only difference is quantity and packaging.

Q). What sizes do you offer?

We offer decants in three sizes across our catalogue: 5ml, 10ml, and 20ml, packaged in leak-proof, refillable metal atomizers.

Q). How many sprays will I get from a 5ml, 10ml, or 20ml decant?

A 5ml decant typically provides approximately 70-80 sprays, a 10ml decant provides approximately 160 sprays, and a 20ml decant provides approximately 320+ sprays. Actual usage varies depending on spray strength and the atomizer's output.

Authenticity

Q). Are your perfume decants authentic?

Yes. Every decant sold by Essentra Perfumes is extracted directly from genuine, sealed, original retail bottles. We do not dilute, alter, or modify any fragrance in any way, what you receive is the exact same fragrance found in the original bottle, simply in a smaller size.

Q). Do you sell any imitations, clones, or "inspired" fragrances?

No. We stock only genuine, authentic fragrances from established brands including Rasasi, Afnan, Lattafa, Armaf, Ahmed Al Maghribi, Rayhaan, French Avenue, and others. We do not deal in imitation or unofficial "inspired by" formulations.

Q). How are your decants filled and packaged?

We use the syringe decanting method to transfer fragrance directly from the original retail bottle into premium metal decant atomizers. Each fragrance has its own dedicated, clearly labelled syringe, maintained separately to prevent any cross-contamination or scent mixing between fragrances. This keeps every decant hygienic and true to the original scent profile.

Q). What should I look for when buying perfume decants online?

Look for sellers who offer authenticity guarantees, transparent packaging, and genuine, verifiable customer reviews. At Essentra Perfumes, all reviews on our product pages come from verified customers, and we're happy to answer any authenticity questions directly via WhatsApp before you order.

Shipping & Delivery

Q). Where do you ship?

We currently ship across India only. International shipping is not available at this time.

Q). What are your shipping charges?

Prepaid orders are charged ₹99 for standard shipping (₹150 for special states — Assam, Jammu & Kashmir, Ladakh, Manipur, Mizoram, Nagaland, and Tripura), and shipping is completely free on prepaid orders above ₹749. Cash on Delivery (COD) orders are charged a flat ₹99 (₹150 for the same special states).

Q). How long does delivery take?

Orders are typically dispatched on the second business day after being placed. Once shipped, delivery generally takes 5-7 business days depending on your location and courier availability.

Q). Do you offer Cash on Delivery (COD)?

Yes, COD is available at checkout for eligible pin codes, with a flat handling fee of ₹99 (₹150 for special states — Assam, Jammu & Kashmir, Ladakh, Manipur, Mizoram, Nagaland, and Tripura).

Q). How can I track my order?

We share order updates and tracking information directly through our official WhatsApp number, +91-9335559280. Message us anytime with your order details for the latest status.

Returns, Refunds & Exchanges

Q). What is your return policy?

Because decants are opened and used products by nature, we're unable to accept returns on opened or used vials. If your order arrives damaged, leaking, or incorrect, contact us within 48 hours of delivery with photo evidence and we'll resolve it promptly.

Q). Can I exchange a decant for a different fragrance?

Exchanges aren't available once a decant has been opened. If an error was made on our end, wrong fragrance, damaged item, we'll arrange a replacement or refund.

Q). How do I raise a refund or complaint?

Reach out via our Contact Us page or WhatsApp (+91-9335559280) with your order number and details. We aim to respond within 1 business day.

Payment

Q). What payment methods do you accept?

We accept all major UPI apps, debit and credit cards, net banking, and Cash on Delivery (COD). All available options are shown at checkout.

Caring For Your Decant

Q). How should I store my decant?

Store your decant upright, in a cool, dry place, away from direct sunlight and heat. Avoid leaving it in a car or near a window, since temperature swings can degrade the fragrance faster over time.

Q). How long will a decant last?

Stored correctly, a decant retains its character for 2-3 years or longer. Higher-concentration formulations (EDP, Parfum/Extrait) generally hold up longer than EDTs.

Q). Is a decant safe to travel with?

Yes. Our metal atomizers are sealed and compact, making them ideal for carry-on luggage. Always check your airline's liquid quantity regulations before travelling.

Still Have A Question?

Message us directly on WhatsApp at +91-9335559280, or reach out through our Contact Us page — we typically respond within 1 business day.